Delivery options and prices for CANADA:

• Free Shipping on orders over $200 CAD
• $12.99 CAD flat rate for orders under $200 CAD
• Oversized products will have a flat fee of $15 CAD and are excluded from the free shipping promotion.

Delivery options and prices for USA:

We now ship to the USA with DHL Express Worldwide using Duty paid service. Applicable tariffs and duties will be charged at checkout. No extra fees will be charged after the order is placed. or during customs clearing.

• 33$ USD for orders of regular sized items.
• 40$ USD for orders of larger items like shoes and helmets.

Delivery options and prices for international orders: 

We now ship internationally with DHL Express Worldwide using Duty paid service. No extra fees will be charged after the order is placed. or during customs clearing.

• 45$ CAD for regular orders
• 55$ CAD for orders of larger items like shoes and helmets.

We do not offer returns for orders outside of Canada.

If you have any questions regarding shipping with a third party service, contact us at info@leclub.cc.

• Customers can choose to have their order available for pick-up at our Le Club Boutique. This service is free on all orders. In most situation, orders will be ready at our store within 24h.
• We ask to wait for the "ready for pick up" notification before making the trip to our store.
• Orders placed after 11 am on a Friday might only be ready on the next Tuesday due to the opening hours and possible transfers from our warehouse.

RETURN PORTAL

Return Window

• 30-day return period for all eligible online and in-store purchases shipped within Canada.
• Items must be:
• Unused and in resalable condition.
• Returned with original tags and packaging.

Non-Returnable Items

• Items discounted more than 25% or marked Final Sale/Clearance.
• Nutrition products.
• Water bottles.
• All U.S. and international orders (final sale).

Online Orders (Canada)

• All purchases must be returned within 30 from the fulfillment date.
• Return shipping costs are the customer's responsibility. We can provide a return label for a 12$ fee. 
• For returning by mail, customers must submit a return request through the Return Portal.
• Products must be returned in their original, undamaged packaging with all tags attached. If not respected a 10% restocking fee will be applied.
• Apparel may only be tried on for fitting. Bib shorts and tights must be tried on over underwear.

In-Store Purchases

• All purchases must be returned within 30 from the fulfillment date.
• Products must be returned in their original, undamaged packaging with all tags attached. If not respected a 10% restocking fee will be applied.

Exchanges

• Online purchases: Return the original item and place a new order for the desired item.
• Both online and in-store purchases can be exchanged at the Le Club Boutique.

Refund Processing

• A 4% restocking fee will be charged for all returns using a refund to original payment method. Order cancellation will also be subject to a 4% restocking fee. 
• Refunds to store credit will benefit from a full refund. 
• Customers are notified by email whether the refund is approved.
• Approved refunds are processed to the original payment method within 2 business days.

Missing Refunds

If a refund has not appeared:

1. Check your bank account.
2. Contact your credit card provider.
3. Contact your bank, as processing may take additional time.
4. If the refund is still missing, contact info@leclub.cc.

Please note that All items on sale over 25% can't be returned. Items bought from, Clearance and Black Friday promotions are also considered final sale and can't be returned.

We accept returns if the order was placed with our bundle discount or using a discount code.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your returned item. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give at a later date, we will send a refund to the gift giver and he will find out about your return.